FAQ - Payogo | Frequently Asked Questions

General

Is Payogo really free?

Yes! The current version is completely free. We may offer premium features in the future, but core budgeting will always remain free.

How does Payogo make money?

We're currently focused on building the best product. Future revenue may come from optional premium features.

What countries do you support?

We currently focus on Ghana and Nigeria, but anyone can use Payogo for USD budgeting.

Security & Privacy

Is my financial data secure?

Yes. We use industry-standard encryption and never share your personal financial data with third parties.

Do you connect to my bank accounts?

No bank account linking required. Snap a photo of any receipt and our AI extracts the merchant, amount, date, and category automatically in about 2 seconds. You can also add expenses manually if needed.

Account Management

Can I export my data?

Yes! You can export all your financial data from the Settings page at any time.

Can I use Payogo on multiple devices?

Yes! Your data syncs across all devices where you're logged in.

How do I delete my account?

Go to Settings → Danger Zone → Delete Account. This permanently removes all your data.

Features

How often are exchange rates updated?

GHS/USD and NGN/USD rates are updated daily from reliable financial sources to ensure accuracy.

Support

I found a bug. How do I report it?

Email hello@payogo.com with details about the bug. We typically respond within 24 hours and appreciate all feedback!

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